Privacy Policy
Last updated: 2026-02-22
1. General Information
SmartID Suite ("we", "our", or "the Company") is committed to protecting the privacy of users who visit our website smartidsuite.ai and use our services. This Privacy Policy describes how we collect, use, store, and protect your personal information.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide
- Contact details: name, corporate email, company, country.
- Business information: electronic channels, number of users, monthly transactions, project needs.
- Communications: messages sent through our contact form.
2.2 Automatically Collected Information
- Browsing data: IP address, browser type, operating system, pages visited, time spent.
- Cookies and similar technologies: we use cookies to improve user experience and analyze site traffic.
- Google Analytics: we use Google Analytics 4 to analyze website usage. This data is anonymous and aggregated.
3. Use of Information
We use your information to:
- Respond to your inquiries and contact requests.
- Provide information about our products and services.
- Improve our website and user experience.
- Comply with legal and regulatory obligations.
- Send relevant commercial communications (only with your consent).
- Analyze the performance of our advertising campaigns.
4. Sharing Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Service providers: we share data with providers that help us operate the site (hosting, analytics, CRM).
- Legal requirements: when necessary to comply with the law or protect our rights.
- Advertising: we use Google Ads and related tools that may collect anonymous data to measure ad performance.
5. Cookies
Our site uses cookies for:
- Essential cookies: necessary for the site to function.
- Analytics cookies: Google Analytics to understand how users interact with the site.
- Advertising cookies: Google Ads to measure conversions and optimize campaigns.
You can manage your cookie preferences through your browser settings.
6. Data Security
We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. However, no system is completely secure and we cannot guarantee the absolute security of your data.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws.
8. Your Rights
You have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request deletion of your data.
- Object to the processing of your data.
- Withdraw your consent at any time.
To exercise these rights, contact us at [email protected].
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
10. Changes to This Policy
We reserve the right to update this Privacy Policy. Changes will be posted on this page with the update date.
11. Contact
If you have questions about this Privacy Policy, contact us at:
- Email: [email protected]
- Website: smartidsuite.ai/en#contact